Glossary

Dispatch

Dispatch is the act of assigning scheduled work to specific technicians or crews and managing that assignment through the day.

Dispatch is the act of assigning scheduled work to specific technicians or crews and managing that assignment through the day.

Dispatch turns a schedule into an assignment: who goes where, in what order, with what equipment.

A dispatch board shows the day by status so work can be reassigned when a call runs long or an emergency arrives.

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